The future of retail is not just omnichannel. It's a unified, multi-touchpoint tapestry of brand-customer interactions that weaves a long-term customer relationship based on intelligent use and application of customer data.
In this webinar Mehmet Olmez, Managing Director for Accenture Interactive, and Arjé Cahn, CTO for BloomReach Experience, discuss how digital experience platforms (DXP) enable organizations to build superior commerce experiences that go far beyond online catalogues.
This on-demand webinar highlights:
- How to prepare for the future of shopping by using technology to create effortless shopping experiences and first class customer service
- Why a digital experience platform (DXP) may be the one solution that ties the intricate interplay of data, technological integration and customer engagement together
- What you can gain from combining web experience management and machine learning based merchandising tools
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